By: Manila Bulletin
One of the country’s most innovative home improvement and construction supply retailer Wilcon Depot has won the International Award for Excellence in Customer Service from the Federation of Asia-Pacific Retailers Association.
FAPRA awards recognize companies, associations, and individuals for outstanding achievements in the retail industry in five categories – most innovative retail concept, best marketing campaign, green retailer, best effort in retail employee training and customer service excellence.The awarding was held in conjunction with the 19th Asia Pacific Retailers Conference and Exhibition (APRCE) & International Goods Fair, one of the retail industry’s biggest regional events, last September 5-7, 2019, in Chongqing China.
Wilcon Depot has kept up with ever advancing technology in bringing something extra to their valued customers and industry partners not only by providing the most extensive and high-grade building and home improvement products but also by offering exclusive services to its customers including their Design Hub, a service that allows customers in creating their desired 3D layout through a computer software with a cost estimate and product list; ABCDE Lounge, which is designed for architects, builders, contractors, designers, and engineers, is a designated haven where they can conceptualize and create ideal projects together. Wilcon Depot also offers a multitude of services that give customers a convenient shopping experience like free parking spaces, reliable delivery service, and tile cutting service, among others.
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