Robinsons shops for you in the ‘new normal’


By: Business World

Robinsons Malls has a dedicated icon on the MyKuya app and the service can be used to buy items from Daiso, the supermarket, or other stores and restaurants that are open in their malls.

The personal shoppers (a.k.a. “Kuya” or “Ate”) can either advance payments for items not exceeding P1,000 and settle once delivery is made, or the customer can send shopping money via GCash. The payment for shoppers’ service is made through the MyKuya app via the debit or credit card registered on the app. The rates for the Kuya or Ate’s services are based on the time spent doing the errands.

The personal shopping service is available from 10 a.m. to 5 p.m., every day, and is available in Robinsons Galleria, Robinsons Place Manila, and Robinsons Forum.

Robinsons Malls also has a delivery service where customers can choose from a list of participating stores listed on its Facebook page or through the Robinsons Malls Viber community and call the chosen store to place an order.

For restaurants, customers may opt to use the RDelivery service as orders made through it are prioritized. The service has a fixed delivery fee of P125 for areas within a five kilometer radius from the mall and is done in partnership with delivery service, Mober.

Payment options include bank account transfer, GCash, Paymaya, or cash on delivery. Note that transactions are capped at P3,000. The delivery service is available every day from 10 a.m. to 5 p.m. for online payments, and 10 a.m. to 4 p.m. for cash on delivery.


Read more HERE.