By: Rosemarie Bosch Ong (Columnist, Property Report PH and President, Philippine Retailers Association)
We have seen the full display of resilience in the retail industry for the last two years.
Retailers around the globe improved their operations to better capture customers’ interests, given the shift in the way people shop. With the global pandemic still ongoing, retailers manage to keep their businesses afloat and to thrive.
In forecasting this year’s retail trends, from reimagining the customer experience to virtual commerce, the National Retail Federation (NRF) conducted its biggest annual retail trade show last Jan. 16 to 18 in New York City.
The Big Show gathered 20,000 participants and 800 company exhibitors. Nothing could stop retailers and business leaders from gathering as we prepare and keep an eye for retail in 2022.
It was a great opportunity to attend the world’s biggest retail show and learn from remarkable retail speakers.
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