Korean department stores diversify into food delivery services

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Photo from Inside Retail Asia

By Inside Retail Asia

South Korea’s major department stores – which have placed top priority on attracting customers to their stores – are now stepping into near-distance delivery services for food and beverage being sold at food courts and in-store restaurants.

They are expanding the scope of ‘dawn delivery’ and ‘free return’ services in collaboration with their affiliated online shopping malls, while launching into an area that has been dominated by food delivery platforms such as Coupang Eats and Baedal Minjok.

Shinsegae Department Store set up an exclusive parking zone and pickup desk for delivery motorbikes at its main branch and outlet in Gangnam, and launched food & beverage delivery service from last month.

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