By: Manila Bulletin
E-commerce is relatively nascent in the Philippines. This 2020, however, it saw an exponential growth due to the impact of the COVID-19 pandemic.
As the government imposed quarantine protocols to curb the spread of the viral disease, Filipinos are compelled to stay at home, resorting to e-commerce to purchase and sell goods.
This growth of e-commerce can be seen based on the surge of complaints related to Internet transactions by the Department of Trade and Industry (DTI) amid the pandemic.
From January to October this year, the DTI got 14,869 Internet commerce complaints or 600% higher than the 2,467 complaints the agency received last year.
The agency identified the top three common violations involving e-commerce: Price Act violation, delivery of defective products, and deceptive practices.
Addressing these concerns, the House of Representatives recently passed House Bill No. 7805 or the Internet Transactions Act (ITA) on the third and final reading.
One of the priority bills pushed under leadership of House Speaker Lord Alan Velasco, 232 congressmen voted in favor of the ITA.
Valenzuela City Rep. Wesley Gatchalian and Ako Bicol Party-List Rep. Alfredo Garbin principally authored the bill.
The ITA seeks to regulate commercial transactions on the Internet to protect both consumers and sellers from fraud and abuses.
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