By Asia Fruit
IGD’s Soo-Eng Tan highlights investments being made by leading players
The bar continues to rise for food retail in Asia, according to Soo-Eng Tan, IGD’s senior retail analyst.
Speaking at last week’s Asiafruit Congress Online Preview, Tan said supermarket chains across the region are working hard to enhance consumer experiences.
“There’s a lot of investment pouring into store remodels and digitalisation,” Tan explained. “Those moving early will have an advantage. Those that fail to grasp it will be left trailing.”
In the battle to stay ahead of the pack, Tan told viewers to expect the unexpected from traditional supermarket models.
“Don’t expect every retailer to stay in their lane, even premium stores are looking for ways to operate more efficiently,” she said.
Tan’s presentation looked at the key attributes of IGD’s ‘store of the future’ model, highlighting best-in-class examples from supermarket chains across Asia.
She said two enablers would accelerate store of the future development – partnerships, and technology and data.
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