7-Eleven is the next retailer to test cashierless stores

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By: Yahoo News

7-Eleven is the latest retailer to test the “cashierless” store concept, following Amazon’s big push into the market with its Amazon Go convenience stores that use technology, instead of people, to monitor stock levels, track purchases and process payments. This week, 7-Eleven announced it’s piloting its own take on the cashierless concept with a 700-square-foot store at its corporate HQ in Irving, Texas, open only to company employees.

The store stocks 7-Eleven’s most popular products, including beverages, snacks, food, groceries, over-the-counter drugs and non-food items. This product mix may be refined over the course of the testing.

Similar to Amazon Go, the 7-Eleven pilot store will involve a mobile app that customers use to check into the store, pay for items and view their receipts.

Meanwhile, to differentiate shoppers and their purchases, 7-Eleven is using a proprietary mix of algorithms and predictive technology, it says.

Since Amazon introduced its Amazon Go concept in 2018, other retailers have followed suit. Walmart and Walmart-owned Sam’s Club and supermarket chain Giant Eagle are testing AI technology similar to Amazon Go, among others. And several companies sell cashierless technology to retailers, including Standard Cognition, Zippin, Grabango, AiFi and Trigo, to name a few.

 

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