Thursday, May 23, 2019
By: Chris Dingcong Retailing is all about your brand. And your brand is all about who you are, your brand personality, your product, your brand identity and the promise you make to your customers. And in this day and age...
By: Terry Waterhouse In the world of business, it is important to provide concise & clear directives to your business partners, suppliers, consultants and customers. It may sound easy to do, but in reality it is quite complex, especially in an...
By: Darrell Wisbey Retailers are continually striving to grow their business and the common measurement of success is typically gauged through increased sales and profit.  Over the decades that I have been involved in the retail industry retailers have been...
By: Yayu Javier There are many marketing and even digital experts who challenge loyalty programs and say there is no such thing as a loyal customer or say that loyalty programs don’t work. I agree that loyalty programs don’t work if...
By: Darrell Wisbey Spending the majority of the past year back in Australia I was surprised by the degree to which “face-to-face” customer service “brick and mortar” retail is disappearing. More and more the trend is towards “serve yourself“ and...
6,468FansLike

Most Read