Wednesday, April 24, 2019
By: Chris Dingcong Retailing is all about your brand. And your brand is all about who you are, your brand personality, your product, your brand identity and the promise you make to your customers. And in this day and age...
By: Terry Waterhouse In the world of business, it is important to provide concise & clear directives to your business partners, suppliers, consultants and customers. It may sound easy to do, but in reality it is quite complex, especially in an...
By: Darrell Wisbey Spending the majority of the past year back in Australia I was surprised by the degree to which “face-to-face” customer service “brick and mortar” retail is disappearing. More and more the trend is towards “serve yourself“ and...
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