(Source: Sun Star | 11 April 2016)
The Asian Banker has awarded BDO Unibank Inc. (BDO) the coveted Best Retail Bank in the Philippines in the recently concluded International Excellence in Retail Financial Services 2016 Awards.
The Singapore-based group, one of the region’s respected providers of business intelligence to the financial services community, attributed BDO’s win to three key factors — offering of extensive products and services, leadership in deposit-taking, and integration of alternative channels for banking transactions.
Responding to the challenge of including more people in the Philippine banking system, The Asian Banker noted BDO’s efforts on constantly finding ways to reach the unbanked population and retain the existing clients.
“Through careful acquisition such as its takeover of One Network Bank, extended banking hours and days, and seven-day banking in shopping mall branches, BDO has widened its footprint and is fulfilling its promise of We Find Ways,” it said in a statement.
Likewise, The Asian Banker highlighted the Bank’s continued dominance in deposit-taking business, growing it by 12 percent at the end of 2015.
BDO’s strategy to integrate its products and services across various electronic channels (online, mobile, and ATM) to provide convenience to clients is also a winning point, according to The Asian Banker.
“In 2015, half of its transactions were already self-served, and half of the total customer base was active on both mobile and online banking platforms,” it added.
BDO is a full-service universal bank providing a wide menu of corporate, commercial and retail banking services, which include among others, traditional loan and deposit products, treasury, trust banking, investment banking, private banking, rural banking, cash management, leasing and finance, remittance, insurance, and credit card services. (PR)